New Business Portal (ESSA) Frequently
Asked Questions (FAQs)
How do I apply for my PIN?
First time users can register by using the following link
http://www.fldepportal.com/go/ . Once on the Welcome screen
please select the Submit icon, and then the PIN Application.
Note: New users must complete this form by signing it and
having it notarized. Once the form is received and processed by DEP
a PIN number will be generated and sent to the email address listed
within 24-48 hours.
What happened to my old PIN?
Your old PIN is now invalid as the old iNOI system is no longer
operational. Please refer to the first question on how to obtain a
new PIN.
I am having difficulty with my map not loading?
For those using Internet Explorer 9 (IE9) or higher, please click
on the compatibility icon from the toolbar, located to the right of
the IE address line, and the map will display.
Compatibility Icon
It is referred to as Compatibility View. This will only need to
be done once for the site as IE9 will automatically show it in
Compatibility View ever time it is accessed.
What do I do if my PIN is invalid?
If you receive an error message when using your PIN, please
contact the DEP Service Desk at (850) 245-7555 or
ServiceDesk@dep.state.fl.us
How do I apply for a NPDES permit using the New Portal?
For New coverage you will need to select the Apply icon, then the
Discharge icon, and finally the NPDES Notice of Intent icon.
I am still unable to locate the NPDES Notice of Intent (NOI)?
Please use the “Search the Site” engine by using applicable words
such as “stormwater” or “permit”.
How do I renew my expired or expiring permit?
First select the Submit icon, then the Renewal icon and finally
the NPDES Notice of Intent icon.
Will the system save my information?
Yes, if you are unable to complete your application, the system
will save your information at your last point.
Note: “If you are not logged on please do so”. From the
welcome screen click on the Continue icon and then the An Incomplete
Self Service Authorization icon, then click Work –In- Progress click
Interactive Notice of Intent to continue.
What forms of payment are accepted by ESSA?
The New Business Portal allows applicants to pay their
application fees using Visa/Master Card or by Personal/Business
checks.
When is my permit coverage effective?
Permit coverage is effective 2 days after the submittal of a
complete Notice of Intent and the appropriate application fee.
For
more information, send us an
e-mail
NPDES Stormwater
Program
2600 Blair Stone Road Mail Station 2500
Tallahassee, FL, 32399
Phone (850) 245-7522
2012 State of Florida