Consumer Confidence Reports (CCRs)
Demonstrating their commitment to public health protection and the public's right-to-know about local environmental information, the U.S. Environmental Protection Agency (EPA) and the Florida Department of Environmental Protection (DEP) are requiring water suppliers to put annual drinking water quality reports into the hands of their customers. These consumer confidence reports, which EPA developed in consultation with water suppliers, environmental groups, and the states, will enable Americans to make practical, knowledgeable decisions about their health and their environment.
While water systems are free to enhance their reports in any useful way, each report must provide consumers with the following fundamental information about their drinking water:
This information will supplement public notification that water systems must provide to their customers upon discovering any violation of a contaminant standard. This annual report should not be the primary notification of potential health risks posed by drinking water, but will provide customers with a snapshot of their drinking water supply.
Consumers will see the reports by July 1 each year. Large water systems will mail the water quality reports to their customers, either with water bills or as a separate mailing, and will take steps to get the information to people who do not receive water bills. Smaller water systems (those serving fewer than 3,300 people) will be able to distribute the information through newspapers or by other means.
EPA’s Consumer Confidence Reports Excellence Awards Program was set up to recognize and give awards to water systems with exemplary consumer confidence reports. There were six award categories: small, medium, and large surface water, and small, medium, and large groundwater. Winning this prestigious award at the county, District, state, or regional level demonstrated a utility’s outstanding achievement and commitment to its customers.
The U.S. EPA Region 4 recently announced the winners of the 2011 Consumer Confidence Report Excellence Awards. One of the six categories was won by a Florida system. Congratulations to the following winners:
Please Note: The EPA Consumer Confidence Reports Awards program has been discontinued due to resource constraints currently facing the Drinking Water Section at EPA Region IV. Therefore, award application packages will not be accepted by FDEP.
Last updated: September 30, 2014
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