Office of Technology and Information Services
 

The Office of Technology and Information Services (OTIS) works closely with the Agency's divisions, regulatory districts and local governments that use regulatory databases to ensure our Information Technology customers have: Business Applications that Support Mission Critical Data Access; Timely Computer Problem Resolution; Information Technology Financial Management; Information Technology Contract Management; Robust Network/System Services; A Secure Technology Environment; Access to Internet/Intranet Services; and Telecommunication Services....

Application Services Uses best practices in application development to work with customers throughout the agency to design and develop technology solutions. This office is also responsible for the agency's Geographic Information Systems infrastructure and enterprise software solutions..

Business Management Services Reviews  all agency information technology purchases and provides contract development and management services to DEP programs. This office also provides personnel and administrative management support.

Customer & Infrastructure Support Services Is responsible for the day-to-day operational support of the Department's information systems infrastructure. This office is also responsible for the agency Information Technology Service Desk.

Planning & Governance Services Is responsible for information technology project management and business analysis oversight, technical standards and policies and strategic information technology planning support.

Remote Technologies Services Applies innovative remote technology solutions to support the Department's regulatory field inspection workforce using two applications: FIRST (Florida Inspection Reporting for Storage Tanks) and SWIFT (Solid Waste Informational Field Tracking). For more information please visit the DEP Business Portal.